Return Policy

This Return Policy applies to all products purchased through Forefront Dental (https://forefrontdent.com).

Our Return Policy is part of, and should be read in conjunction with, our Terms and Conditions, Privacy Policy, and Shipping Policy. We reserve the right to modify this Return Policy at any time.

Refunds will only be issued once the product has been delivered and received by the buyer. No refunds will be provided for products that are still in transit or have not yet been delivered.

This Refund Policy does not affect your statutory rights.

RETURNS

Customer satisfaction is a priority for us, which is why we offer returns and refunds if you are not satisfied with our products. Purchases made on our website may be returned for a refund within 14 days from the delivery date. If 14 days have passed since the delivery, we are unable to offer a refund.

If you wish to return an item, shipping costs will also be refunded.

Please email aviel@forefrontdent.com for return instructions.

CONDITIONS OF RETURN

DEFECTIVE OR DAMAGED PRODUCTS

We make every effort to ensure your goods arrive in perfect condition; however, issues may occasionally arise during transit. We apologize for any inconvenience this may cause. Our goal is always to provide the best service. Shipping costs will also be refunded.

If you wish to exchange the item for the same one or request a refund, please email us at aviel@forefrontdent.com with your order number.

Please note that you have 14 days from the date of delivery to request an exchange for an identical or similar product, or to request a refund.

PROCESSING YOUR REFUND

Once your return is received and approved, please allow 7 to 10 business days for processing. If your return does not meet the specified conditions, the package will be returned to you at your expense.

If your return is accepted, a refund will be issued, and you will receive a return confirmation email. The refund will be processed via the original payment method.

UNDELIVERABLE PACKAGE

Undeliverable packages returned to us will not be automatically re-shipped. Should you need to update the delivery address, please note that you will be responsible for any associated re-shipping fees.

CONTACT US

If you have questions about this Return Policy, please contact us at:

Forefront Dental
Tarzana, California
aviel@forefrontdent.com
(818) 818-1896

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About Forefront

OUR MISSION

At Forefront Dental, we hand-select every product on our shelves to keep your practice equipped with the tools modern dentistry demands. Our fulfillment network and regional warehouses work together so every order ships fast and arrives exactly as expected, wherever your practice is located. Whether you run a single-chair office or a multi-location group, our team has the knowledge and inventory to keep you stocked.

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Forefront Dental keeps our practice stocked with exactly what we need, when we need it. Their ordering process is simple, shipments arrive on schedule, and every item matches what we ordered. A supplier we've come to depend on.

DR. JASON M | FOREFRONT CUSTOMER

We switched to Forefront Dental for better pricing without sacrificing quality, and it's paid off. Their support team answers questions quickly and actually knows the products. Working with a supplier that cares about getting details right makes all the difference.

PRIYA K, RDH | FOREFRONT CUSTOMER

Forefront Dental has become the supplier we count on most. Shipments are accurate, turnaround is fast, and issues are rare. Their reliability and follow-through set them apart from every other dental supply company we've worked with.

DR. ALICIA R | FOREFRONT CUSTOMER

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Get In Touch

CONTACT US

Have questions or want to speak with our team? Contact us today and we'll help you find the right fit for your practice.

Tarzana, California

(818) 818-1896

aviel@forefrontdent.com

@forefront_dent

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